Best guide to safely buying Real Madrid tickets

Do you want to know how to buy Real Madrid tickets? Congrats, you are in the right place. In this post, you will find a step-by-step guide to safely buying Real Madrid tickets through the official sale points, avoiding possible scams.

Visiting Santiago Bernabéu stadium and enjoying a Real Madrid soccer match is one of the most popular tourist attractions.

In this post, you will find a detailed guide to purchasing official Real Madrid tickets at the best price and enjoying an exclusive football experience at the Santiago Bernabéu stadium.

I hope you find this content useful. If you book your tickets through the links on this post, I earn a small commission at no extra cost to you, thanks!

Real Madrid tickets

Why purchase Real Madrid tickets?

Best football club in the world

Real Madrid Club de Fútbol, commonly referred to as Real Madrid or simply Real, is one of the best football clubs in the world.

In fact, Real Madrid was recognized as the greatest soccer club of the 20th Century.

It has been a story of success since its foundation in 1902. Real Madrid holds the record for winning the UEFA Champions League fourteen times and for the most semi-final appearances.

With its popular white shirt, the club is famous for its winning and never surrender spirit.

The 90-minute match duration is a nightmare for its rivals and epic comebacks have become a tradition, especially in Champions League games. Until the end, come on Real!

If you finally decide to purchase some Real Madrid tickets you will discover the magic in the stadium.

You will hear the phrase “Hala Madrid”, meaning “Go Madrid”, which is also the title of the club’s official anthem.

Famous Real Madrid players

Most of the best players in the world have played, currently play, and will play for Real Madrid.

Older soccer fans will remember legends like Di Stéfano, Puskas, and Paco Gento.

More recent football stars playing for Real were Zidane, Beckham, Ronaldo Nazario, Figo, Sergio Ramos, and Raúl, who holds the record for most Real Madrid appearances.

Cristiano Ronaldo (CR7) is Real Madrid’s all-time top goal scorer, with 450 goals, and holds the record for the most league goals scored in one season (48).

Currently, in case you acquire a Real Madrid ticket, you will enjoy the best football by players like Luka Modrić, Karim Benzema, Vinícius Jr, and Courtois.

Which is the best Real Madrid game to purchase tickets for?

You will enjoy every Real Madrid match, as all games are a unique opportunity to see best-in-class football players.

It is true though, that there is a special magic in UEFA Champions League matches. If you have the chance to get Real Madrid tickets, go for it. Champions League games are on Tuesdays and Wednesdays.

In the Spanish League “La Liga”, there is a fierce rivalry with FC Barcelona. The games between these 2 clubs are usually known as “The Classic” (El Clásico). It is often quite difficult to purchase tickets for these games and prices could be higher.

There is also a special rivalry with its neighbor Atlético de Madrid. The games between these 2 clubs are usually known as “El Derbi”.

La Liga matches are usually on Saturdays and Sundays. Final dates and times are announced about ten days before the game.

What is the price of the Real Madrid tickets?

The prices of the Real Madrid game tickets vary depending on the game and the zone. As a rule, the higher the seat is placed the cheaper.

Prices for the general public (not club members) usually start at 40 € and can reach 140 €. As I said, some matches of special relevance will have higher prices.

In the section below where I explain in detail how to buy Real Madrid tickets, you will observe how prices are assigned to each area of the Santiago Bernabéu Stadium.

Where to buy official Real Madrid tickets?

Remember that the only official Real Madrid ticket sales website is and the only authorized ticket sales site is

It is possible that you find additional sales points, websites, and particulars offering tickets for Real Madrid soccer games. Be aware that the club will not hold any responsibility for incidents derived from tickets purchased on unofficial sites.

Unfortunately, forgeries are pretty common so be extremely cautious and be suspicious of possible bargains and tickets on sale.

Furthermore, although the tickets are valid they are usually offered at much higher prices.

In my case, every time I have bought Real Madrid tickets, I have done it through the official website and following the steps described below.

Imagine getting to the stadium with your family and not being able to enter as you have been cheated. You don´t want to experience that situation.

How to buy Real Madrid tickets (step-by-step)?

It is important that you follow the next steps to get your Real Madrid tickets, and always check the details before finalizing your purchase.

Be aware that no refunds or exchanges will be accepted once the payment is done.

Besides, consider that minors will not be permitted to access Santiago Bernabéu stadium without a ticket and without being accompanied by an adult.

Guide to purchasing Real Madrid tickets on the official website

1. If you want to know how to get Real Madrid tickets on the official website, the first step is to check out the schedule and find out which games are already available for sale. Tickets will be on sale until all seats are purchased.

Remember that club members and supporters with the “Madridista” premium card have priority.

In this case, club members could buy tickets since May 4th, “Madridista” card holders since May 6th at 10:00, and finally the sale for the general public opened May 6th at 14:00.

2. Click the blue button to Buy tickets. You will have to pass a CAPTCHA or type of challenge–response test so the system determines you are a human.

If the service is busy, a screen like the one below will appear with information about the estimated time to your turn.

In this case, there was just one user and the estimated time to enter the site and purchase Real Madrid tickets was 10:59 a.m., less than a minute of waiting. I confirm that the actual time was just a few seconds.

3. The next screen will show at the top the sections for club members and Madridista card holders.

Scroll down and you will find a map where the general public can see the range of prices in each of the four main areas of the stadium. Click the one you prefer, remember you can always go back to the previous screen.

There is also a paragraph warning that only 4 tickets can be purchased in each transaction and that no changes or refunds will be accepted once the purchase of the Real Madrid tickets has been completed.

4. The system will zoom in on the selected area, and you will see the sectors available.

5. Click the one you like and you will see the available seats with the prices. The seats you select will highlight in red.

It is often difficult to find more than 2 seats together so anticipation is essential. Try to buy your Real Madrid tickets as soon as they are available.

6. The next step is to confirm your selection and the final price.

This step is critical and there is another reminder warning that exchanges or returns are not allowed after the payment.

7. Click the Continue button to input the personal information required. All this information is critical so make sure it is correct.

8. The next message confirms that the delivery method for the Real Madrid tickets purchased will be through a confirmation email.

You will receive step-by-step instructions on how to download your tickets in that email.

9. The only option for payment is by credit card. Click the “Pay” button to input the necessary information and that´s all.

You will be confirmed that the transaction has succeeded and you will receive the corresponding email.

Congrats! You have purchased your Real Madrid tickets and you will enjoy an incredible experience at Santiago Bernabéu Stadium.

Keep on reading to discover how to get to the Stadium on match day.

Guide to buying Real Madrid tickets on authorized website

If you want to know how to buy Real Madrid tickets on, follow this step-by-step guide:

1. Enter and search for “Real Madrid” in the box to find the available events. In this case, there were two matches available, I am interested in the first one and I click the Next button:

2. Input the number of tickets with a maximum of 4. In my case, I am looking for 2 Real Madrid tickets:

3. For the seat selection you will first see an overview of the 4 main areas of the Santiago Bernabéu Stadium with the lowest prices for each section.

4. Choose the one you prefer to zoom in on the sections available.

5. Click the area you like to select the seats in red and Continue to the next screen:

6.  The next step to purchasing the Real Madrid tickets is to enter the personal information required.

Attention to the alert warning that refunds and returns will not be allowed once the purchase is finalized.

7. Continue to enter the payment information and finish the purchase of the Real Madrid tickets.

You will be confirmed that the transaction has succeeded and you will receive the corresponding email.

Download the tickets to your smartphone to enter the Stadium on match day.

That´s it! Just remember that there are limited tickets on sale, so book them now for the best price!

How to get to Santiago Bernabéu stadium?

Santiago Bernabéu stadium is located downtown, next to Paseo de la Castellana and Avenida de Concha Espina.

The best way to get to the stadium is using the efficient Madrid public transport, especially Metro Madrid line 10 (at Santiago Bernabéu station) and line 9 (at Concha Espina station).

RENFE commuter lines stopping at Nuevos Ministerios station and EMT bus lines 14, 27, 40, 43, 120, 126, 147, and 150 are quite handy too.

On the day of the match, be sure you get to the stadium some time (90-60 minutes) before the kickoff to enjoy the pre-match. There are excellent hotels near Real Madrid Stadium which are very convenient for visitors.

You can have a beer or a soft drink and eat some tapas or a sandwich in the surrounding bars. There are lots of stalls selling food and drink, as well as merchandise.

About 30 minutes before kickoff head to the gate number that appears on your ticket.

Moving around the stadium is easy, but the perimeter is long. And if you get to your seat a bit earlier you can see the players warm up. You will find staff who will help you easily identify your seats.

Enjoy the game!

What are hospitality tickets for a Real Madrid match?

If budget is not an issue, Real Madrid hospitality tickets will allow you to see some of the world’s most celebrated stars from the most exclusive seats in the stadium.

They also include gourmet catering and drinks, personalized VIP attention, and access to a cloakroom.

Depending on the ticket purchased, hospitality service begins between 90 and 120 minutes before kick-off and lasts throughout the match, ending between 60 and 90 minutes after full-time.

The club recommends clients not to wear short trousers, sleeveless t-shirts and open shoes.

What is the Madridista Card?

In case you are a Real Madrid supporter and want to be part of the club, this card identifies you as a Madridista wherever you are and go.

The Madridista Premium card has a price of 35 €/year, and for junior members up to 13 years old inclusive) the cost is 20 €/year. Sometimes, the club offers discounts for the first year’s fee.

With the Madridista Premium Card you will get access to purchase Real Madrid tickets before the general public, 15% off in the Real Madrid official online store, 20% off on the Santiago Bernabéu stadium tour, the official newsletter of the club with exclusive content, gifts, experiences, and many other benefits.

That´s all! You already know how to buy Real Madrid tickets. Leave your comments below!

30 thoughts on “Best guide to safely buying Real Madrid tickets”

  1. Seems as the only tickets to buy on these sites are hospitality tickets.

    • Hi! thanks for your comment, standard tickets only are available about 9-10 days before the game.

  2. What do they mean by ID Card in step 6 image of purchasing steps..? is it my passport ID or my National ID? (I’m outside of Spain)

    • Hi! include your passport ID and take this document with you to the stadium in case you are required to prove your identity, it is not common but just in case

  3. Hi,

    Thanks for your article and suggestions on purchasing tickets for Real Madrid. I’m in the USA and keep getting the following error message:
    “The Amazon CloudFront distribution is configured to block access from your country. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
    If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.”

    Do you know what this means? Is there anyway to bypass this error message?

    • Hi, unfortunately I cannot give you an accurate answer but you can google it, it looks like you can edit the Geographic Restrictions on the CloudFront console, good luck

  4. Hi I had a question, there’s games where it says buy tickets and when you click on it, it shows the map but it doesn’t give the option to buy any thing. Does that mean it sold out? If so is it possible to go in person and wait in line to buy the tickets?

    • Hi Edgar, if tickets are sold out a message would appear indicating “no availability” when hovering your mouse over the 4 different sections of the stadium. Let me know what game are you searching for and I will be happy to double check if there are tickets available

  5. Is it true that americans cannot buy tickets with an american card? If so, what options would I have?

    • Hi Nelson, I guess your comment refers to the PSD2 European regulation for more secure payments and better consumer protection, which requires an authentication process (3D Secure) to validate your identity. Although not mandatory in the US, as far as I know, 3D Secure protocol is used widely in the USA, but in case your card is not valid I would suggest you check out the authorized ticket sales site which allows alternative payment methods such as Paypal. I hope this helps.

  6. I’m a bit baffled by the site. I bought a Madrista card for 35 euros as I’m hoping to see the Getafe game in May, but whenever I click on the site and see the next upcoming game, (e.g. Vallodid game in 14 days)I click on “Ticket release dates and prices” and it simply offers me VIP tickets – it gives no information about ticket release dates. Am I making an error?
    Thanks very much for any help you can give me

    • Hi Andy! no error at all. It is just that standard tickets are only available about 9-10 days before the game. Just wait for a few days and try again.

  7. Do you find it difficult to secure seats even as a madridista? We are going to be there and have been trying since 2am today to get tickets for the match on April 2 with no luck for 3 tickets. Called the madridista help line and their suggestion was to purchase the more expensive VIP tickets. We are also trying to see the game on April 8 and would like to avoid this issue. Any help is appreciated. Thanks.

    • Hi Jorge! It obviously depends on the match, but you should have no problem buying general public tickets for that match against Villarreal. Especially if you do it as soon as the tickets go on sale, and if you have the Madridista Premium card which gives you priority in purchasing tickets and access to presales. Good luck, and let me know if you finally managed to buy the tickets

      • Thanks for the info. We have been trying to get tickets for the Valladolid match since the window opened today and I cannot locate more than one seat at a time. Seems like this game must be more popular.

        • Jorge, how soon after purchasing the Madrilista Premium vard were you able to have the ID and Pin to have early options? did you have to wait for the physical card?

  8. Hi Oswaldo
    My card took 24 days to arrive in the UK, and on receiving it, I noticed that you can download your id into a wallet – I imagine you can do that immediately.
    However I tried the Vallodid match and like Jorge could only access very isolated tickets – and most of the time there weren’t any in blocks which indicated availability. Tickets were only available in the sides I also tried the public sale dates in case more tickets were released, but same result – an indication of individual tickets, which disappeared when I clicked on the session.
    I am only really planning on going to the game at Getafe and now feel my 35 Euros would have been better invested in paying for two seats together from
    a ticket site.
    Thanks you Calimabbb for providing this forum for discussion – much appreciated!

  9. I tried my best to buy tickets on the site but just couldn’t find anything so had to buy at at a resller. Question, does the stadium check the name on the ticket vs the individual trying to use the ticket

    • Hi Tim! I have never been asked for my ID to access the stadium. However, you should know that in theory all tickets must be nominative and non-transferable and you might be required to show your ID to access the stadium. Regarding season tickets, the club admits the loan, but not their sale.

  10. Hi!
    What is the best way to leave Bernabeu after the game around 11pm? If my hotel is located around plaza de Espana, Could a family of 4 easily catch a bus, subway, or taxi near the stadium to get back to the hotel? Is it safe to walk back? Thanks in advance for your advice.

    • Hi Kozo! In terms of safety, there is no problem walking from the stadium to Plaza de España at midnight, however, although it is a pleasant walk it will take you more than an hour. Finding a taxi can be complicated after the game so my recommendation is to use the subway, Line 10 (blue) will take you and your family from Santiago Bernabeu to Plaza España in 15 minutes.

  11. I AM A MADRIDIDZTA PREMIUME HOLDER. WHAT DOES IT MEAN IF AFTER I CLICK BUY TICKET, IT SHOWS “THE PARTY RESTRICTED SALE”. DOes that mean the tickets are sold out? ( i wanna go to the RM vs Man City Game

    • Hi! The sale of tickets for the game against Manchester City for holders of the Madridista premium card starts today at 12:00, try again in 45 minutes, good luck!

  12. was all sold out 🙁 i think club members and socios bought all the tickets before madrdista premium could get a change

    • Sorry to hear that, it’s pretty difficult to get tickets for Champions League semifinals

  13. Hi! Whenever I go onto the Real Madrid site it says that I can buy hospitality tickets but whenever I click on the button I can’t click on any sections? Does this mean that they are sold out? If so do you know if you can buy hospitality tickets on a different website?

    • Hi! Tickets are only available about 9-10 days before the game, just wait for a few days and try again. Apart from the official website, the only authorized ticket sales site is, beware of possible fakes

  14. Would you say that Stubhub is a reputable site for buying tickets? If not how fast do you think tickets would sell out for a game once they go on sale? We would be going for the game against Bilbao and I want to make sure we can get them!

    • Hi again! Unfortunately, I can only recommend the official and authorized websites, as the club will not hold any responsibility for incidents derived from tickets purchased on unofficial sites. Having said that, it is true that some sites are more reliable than others, but it’s only up to you if you decide to buy tickets on unauthorized platforms as it is you taking the risk. On the official website, it is advisable to buy tickets as soon as they go on sale as there is not much availability, especially if you need several seats together


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