Best guide to safely buying Real Madrid tickets

Visiting Santiago Bernabéu stadium and enjoying a Real Madrid soccer match is one of the most popular tourist attractions.

In this post, you will find a detailed guide to purchasing official Real Madrid tickets at the best price and enjoying an exclusive football experience at the Santiago Bernabéu stadium.

The content below is just informational and includes a step-by-step guide to safely buying Real Madrid tickets through the official sale points, avoiding possible scams.

I hope you find this content useful. If you book your tickets through the links on this post, I earn a small commission at no extra cost to you, thanks!

Real Madrid tickets

Why purchase Real Madrid tickets?

Best football club in the world

Real Madrid Club de Fútbol, commonly referred to as Real Madrid or simply Real, is one of the best football clubs in the world.

In fact, Real Madrid was recognized as the greatest soccer club of the 20th Century.

It has been a story of success since its foundation in 1902. Real Madrid holds the record for winning the UEFA Champions League fourteen times and for the most semi-final appearances.

With its popular white shirt, the club is famous for its winning and never surrender spirit.

The 90-minute match duration is a nightmare for its rivals and epic comebacks have become a tradition, especially in Champions League games. Until the end, come on Real!

If you finally decide to purchase some Real Madrid tickets you will discover the magic in the stadium.

You will hear the phrase “Hala Madrid”, meaning “Go Madrid”, which is also the title of the club’s official anthem.

Famous Real Madrid players

Most of the best players in the world have played, currently play, and will play for Real Madrid.

Older soccer fans will remember legends like Di Stéfano, Puskas, and Paco Gento.

More recent football stars playing for Real were Zidane, Beckham, Ronaldo Nazario, Figo, Sergio Ramos, and Raúl, who holds the record for most Real Madrid appearances.

Cristiano Ronaldo (CR7) is Real Madrid’s all-time top goal scorer, with 450 goals, and holds the record for the most league goals scored in one season (48).

Currently, in case you acquire a Real Madrid ticket, you will enjoy the best football by players like Luka Modrić, Karim Benzema, and Vinícius Jr.

Which is the best Real Madrid game to purchase tickets for?

You will enjoy every Real Madrid match, as all games are a unique opportunity to see best-in-class football players.

It is true though, that there is a special magic in UEFA Champions League matches. If you have the chance to get Real Madrid tickets, go for it. Champions League games are on Tuesdays and Wednesdays.

In the Spanish League “La Liga”, there is a fierce rivalry with FC Barcelona. The games between these 2 clubs are usually known as “The Classic” (El Clásico). It is often quite difficult to purchase tickets for these games and prices could be higher.

There is also a special rivalry with its neighbor Atlético de Madrid. The games between these 2 clubs are usually known as “El Derbi”.

La Liga matches are usually on Saturdays and Sundays. Final dates and times are announced about ten days before the game.

What is the price of the Real Madrid tickets?

The prices of the Real Madrid game tickets vary depending on the game and the zone. As a rule, the higher the seat is placed the cheaper.

Prices for the general public (not club members) usually start at 40 € and can reach 140 €. As I said, some matches of special relevance will have higher prices.

In the section below where I explain in detail how to buy Real Madrid tickets, you will observe how prices are assigned to each area of the Santiago Bernabéu Stadium.

Where to buy official Real Madrid tickets?

Remember that the only official Real Madrid ticket sales website is and the only authorized ticket sales site is

It is possible that you find additional sales points, websites, and particulars offering tickets for Real Madrid soccer games. Be aware that the club will not hold any responsibility for incidents derived from tickets purchased on unofficial sites.

Unfortunately, forgeries are pretty common so be extremely cautious and be suspicious of possible bargains and tickets on sale.

Furthermore, although the tickets are valid they are usually offered at much higher prices.

In my case, every time I have bought Real Madrid tickets, I have done it through the official website and following the steps described below.

Imagine getting to the stadium with your family and not being able to enter as you have been cheated. You don´t want to experience that situation.

How to buy Real Madrid tickets (step-by-step)?

It is important that you follow the next steps to get your Real Madrid tickets, and always check the details before finalizing your purchase.

Be aware that no refunds or exchanges will be accepted once the payment is done.

Besides, consider that minors will not be permitted to access Santiago Bernabéu stadium without a ticket and without being accompanied by an adult.

Guide to purchasing Real Madrid tickets on the official website

1. The first step is checking out the schedule to find out which games are already available for sale. Tickets will be on sale until all seats are purchased.

Remember that club members and supporters with the “Madridista” card have priority.

In this case, club members could buy tickets since May 4th, “Madridista” card holders since May 6th at 10:00, and finally the sale for the general public opened May 6th at 14:00.

2. Click the blue button to Buy tickets. You will have to pass a CAPTCHA or type of challenge–response test so the system determines you are a human.

If the service is busy, a screen like the one below will appear with information about the estimated time to your turn.

In this case, there was just one user and the estimated time to enter the site and purchase Real Madrid tickets was 10:59 a.m., less than a minute waiting. I confirm that the actual time was just a few seconds.

3. The next screen will show at the top the sections for club members and Madridista card holders.

Scroll down and you will find a map where the general public can see the range of prices in each of the four main areas of the stadium. Click the one you prefer, remember you can always go back to the previous screen.

There is also a paragraph warning that only 4 tickets can be purchased in each transaction and that no changes or refunds will be accepted once the purchase of the Real Madrid tickets has been completed.

4. The system will zoom in on the selected area, and you will see the sectors available.

5. Click the one you like and you will see the available seats with the prices. The seats you select will highlight in red.

It is often difficult to find more than 2 seats together so anticipation is essential. Try to buy your Real Madrid tickets as soon as they are available.

6. The next step is to confirm your selection and the final price.

This step is critical and there is another reminder warning that exchanges or returns are not allowed after the payment.

7. Click the Continue button to input the personal information required. All this information is critical so make sure it is correct.

8. The next message confirms that the delivery method for the Real Madrid tickets purchased will be through a confirmation email.

You will receive step-by-step instructions on how to download your tickets in that email.

9. The only option for payment is by credit card. Click the “Pay” button to input the necessary information and that´s all.

You will be confirmed that the transaction has succeeded and you will receive the corresponding email.

Congrats! You have purchased your Real Madrid tickets and you will enjoy an incredible experience at Santiago Bernabéu Stadium.

Keep on reading to discover how to get to the Stadium on match day.

Guide to buying Real Madrid tickets on authorized website

If you want to know how to buy Real Madrid tickets on, follow this step-by-step guide:

1. Enter and search for “Real Madrid” in the box to find the available events. In this case, there were two matches available, I am interested in the first one and I click the Next button:

2. Input the number of tickets with a maximum of 4. In my case, I am looking for 2 Real Madrid tickets:

3. For the seat selection you will first see an overview of the 4 main areas of the Santiago Bernabéu Stadium with the lowest prices for each section.

4. Choose the one you prefer to zoom in on the sections available.

5. Click the area you like to select the seats in red and Continue to the next screen:

6.  The next step to purchasing the Real Madrid tickets is to enter the personal information required.

Attention to the alert warning that refunds and returns will not be allowed once the purchase is finalized.

7. Continue to enter the payment information and finish the purchase of the Real Madrid tickets.

You will be confirmed that the transaction has succeeded and you will receive the corresponding email.

Download the tickets to your smartphone to enter the Stadium on match day.

That´s it! Just remember that there are limited tickets on sale, so book them now for the best price!

How to get to Santiago Bernabéu stadium?

Santiago Bernabéu stadium is located in the downtown, next to Paseo de la Castellana and Avenida de Concha Espina.

The best way to get to the stadium is using the efficient Madrid public transport, especially Metro Madrid line 10 (at Santiago Bernabéu station) and line 9 (at Concha Espina station).

RENFE commuter lines stopping at Nuevos Ministerios station and EMT bus lines 14, 27, 40, 43, 120, 126, 147, and 150 are quite handy too.

On the day of the match, be sure you get to the stadium some time (90-60 minutes) before the kickoff to enjoy the pre-match.

You can have a beer or a soft drink and eat some tapas or a sandwich in the surrounding bars. There are lots of stalls selling food and drink, as well as merchandise.

About 30 minutes before kickoff head to the gate number that appears on your ticket.

Moving around the stadium is easy, but the perimeter is long. And if you get to your seat a bit earlier you can see the players warm up. You will find staff who will help you easily identify your seats.

Enjoy the game!

What are hospitality tickets for a Real Madrid match?

If budget is not an issue, Real Madrid hospitality tickets will allow you to see some of the world’s most celebrated stars from the most exclusive seats in the stadium.

They also include gourmet catering and drinks, personalized VIP attention, and access to a cloakroom.

Depending on the ticket purchased, hospitality service begins between 90 and 120 minutes before kick-off and lasts throughout the match, ending between 60 and 90 minutes after full-time.

The club recommends clients not to wear short trousers, sleeveless t-shirts and open shoes.

What is the Madridista Card?

In case you are a Real Madrid supporter and want to be part of the club, this card identifies you as a Madridista wherever you are and go.

The Madridista card has a price of 35 €/year, and for junior members up to 13 years old inclusive) the cost is 20 €/year. Sometimes, the club offers discounts for the first year’s fee.

With the Madridista Card you will get access to purchase Real Madrid tickets before the general public, 15% off in the Real Madrid official online store, 20% off on the Santiago Bernabéu stadium tour, the official newsletter of the club with exclusive content, gifts, experiences, and many other benefits.

4 thoughts on “Best guide to safely buying Real Madrid tickets”

  1. Seems as the only tickets to buy on these sites are hospitality tickets.

    • Hi! thanks for your comment, standard tickets only are available about 9-10 days before the game.

  2. What do they mean by ID Card in step 6 image of purchasing steps..? is it my passport ID or my National ID? (I’m outside of Spain)

    • Hi! include your passport ID and take this document with you to the stadium in case you are required to prove your identity, it is not common but just in case


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